Delivery charges are per order and not for each item.

• Orders with goods totalling over £300.00 - FREE DELIVERY
• Orders with goods totalling under £300.00 - Delivery charge for order = £25.00
• With the exception of orders for fabric cleaners (soley) which are charged at £1.95. 

This covers the cost of delivery anywhere within the mainland UK (except to PA, IV and KW postcodes), but does not cover delivery to Ireland, Isle of Wight, the Channel Islands or any of the Scottish Isles. For delivery prices to these locations, please email us.

Why do we charge a separate delivery cost?

If we didn't, we would have to build the delivery cost into the price of each product. That is fine if you are only buying one product but, for multiple purchases, you would effectively be paying for multiple deliveries. By charging a separate delivery cost, we believe that we can offer the best value for money to all our customers.

Who delivers our goods?

We use experienced home delivery companies for all our deliveries.
Furniture Logisitics and Bishops Move perform the majority of our deliveries.

Delivery Timescales

Unlike many other products you can buy in the high street, furniture is typically made to order. This is why most beds and suites can take 6 - 8 weeks from order to delivery. Many other items are available for delivery within 14 days and we do have arrangements with several manufacturers to deliver beds and suites within 14 days for specific models and colours.

Delivery Process

• All deliveries (apart from small items sent by Parcelforce) will be booked with the customer prior to delivery (by the carrier).  
• Customers will be given a delivery date. It is not usually possible to provide a time of day at the time of booking, but this can usually be provided on the day of delivery if requested. Services such as ringing the customer an hour before delivery can also be arranged. 
• Deliveries will be done by 1 or 2 'man' service depending on the size of the items ordered. 
• Protective floor coverings are carried and employed when requested to protect the customer's premises while the furniture is taken to the correct room.
• Furniture is delivered boxed to the require location.
• The customer will be asked to sign the Proof of Delivery note.
• Fully comprehensive insurance at all stages is in operation.
• An additional delivery charge may be incurred if the buyer fails to take delivery once it has been booked, if reasonable notice is not provided.

Returns Process

Please refer to the Returns Policy.

• All return or exchange items must be returned in their ORIGINAL state and packaging